Happy Future Centre is always has been committed to ensuring the confidentiality and protection of personal information in its possession. Privacy Management Program is governed by the information handling practices of the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial and professional standards. Happy Future Centre arranges clients with a broad variety of care services. Therefore, in order to deliver the highest quality of services Happy Future Centre requires relevant personal patient information. Thus, our clients have a right to learn how we collect, use and disclose personal information. To anticipate that, to the best of our ability, client's personal information held by us remains precise, accurate, confidential and secure. Happy Future Centre is pleased of its long-standing obligation of retaining the secrecy and confidentiality of personal data and has applied practices for better protection of the privacy of client's personal info. Happy Future Centre also gathers, uses, reveals and stores facts about client's wellbeing and health. These evidences are collected to help to deliver health care or payments for provided health care.
Happy Future Centre regular practice of business gathers data and information on behalf of a varied range of patients. The reasons for data collection are as diverse as our patients, and might include: assisting in resolving a customer query, providing service materials, taking client surveys for accounts administration purposes, fulfilling an order for service, or clienteles taking part in other various customer consultations.
All Happy Future Centre employees are accountable and committed to ensuring that your personal information is held in the strictest confidence. workers ensure that all the information collected for different service packages and initiatives are limited to the assemblage of personal data which is mandatory for the specific and intended use, and that the knowledge and consent of the individual is obtained for the collection, use or disclosure of personal information. Staff will only ask you about information that we feel is necessary for the purpose of providing your care and service. We do not indiscriminately collect information, and constantly review our practices to ensure this remains true.
Patients should be comfortable knowing that all private information assembled remains their personal property. Patient information always vary from patient to patient and program to program, and may consist of the name, addresses, phone numbers, e-mail, and other private info. The personal data collected shall be as accurate, complete, and up-to-date as it is necessary for the purposes for which it is to be used. For example, when you request or require home support or personal support services, we collect information regarding your general health status and ability to perform activities of daily living, so that we are best able to estimate how we can support you.
At the start of your care, we will ask you to sign a Client Consent, giving us your articulated written consent for all parts of the service. This may contain such things as getting an assessment, providing your care and asking your permission regarding release of information. Please let us know if there is anyone with whom you do not want your information, in part or in whole to be released to, and we will make reminder of this. Your consent is considered binding through to the end of your service, provided the details for the consent haven't changed. You may withdraw your permission or consent in part or in whole, however, at any time during your care and service. For those individuals who are unable to provide consent, e.g., minors, those who are seriously ill or mentally handicapped persons, consent will be obtained by an authorized authority, e.g., legal guardian, power of attorney or the executor of your estate.
Client names are NEVER shared with any individual or organization for the purposes of commercial activity, such as selling, trading and/or renting your personal information.
In rare cases, we may be required by law or other lawful authority to release personal information, such as when we receive a court order or subpoena. In such cases, Happy Future Centre will verify the lawful authority prior to release the information, and will endeavor to release only what is necessary for the stated purpose of the request.
Happy Future considers your health information extremely confidential, and has put many protections in place to safeguard its security. Information is found in many different setups at due to the nature of our work. Your information is stored electronically, in paper files and in the knowledge of our staff. Electronic information is protected by computer firewalls, user names and passwords according to allocated authorization levels.
Hard copy files are secured by being stored in places, where access is permitted only to staff with the necessary authority. After hours, these files are kept in a locked, secured area.
In addition, email signatures include a confidentiality statement explaining what to do if an email is received in error. In the case of either a misdirected email, the direction is to contact is not responsible for the privacy practices of organizations with links on our website
You may contact to request a correction of an error or omission to your personal information. This request must be done in writing. As appropriate, Happy Future Centre will make the correction as soon as is reasonably possible. If a correction cannot be made, Happy Future Centre will notify you in writing as to why the correction can not be made. Both the request for correction and our response will be retained in the record.
In different situations, Happy Future Centre involved with third parties who deliver services including but not limited to the provision of internet services, data analysis and management, data keying and a variety of other services. Personal information may be shared or gathered by these third parties, in the course of providing these services to Happy Future Centre; nevertheless these societies must also follow to all Happy Future Centre's policies particular to the privacy of personal data. In all occurrences, the data remains the property of Happy Future Centre patients.
Happy Future Centre may disclose personal data if we are mandatory to do so either by law, to comply with a legal process or government requests, or to protect the rights, property, or safety of Happy Future Centre, its' customers, or the general public.
Any request from any individual or organization is treated with the utmost respect for individual patient confidentiality. Happy Future Centre will immediately contact the patient to obtain consent for disclosure unless the patient has previously consented in disclosures or agreements. This process ensures the right of the individual under the Privacy Legislation, as well as the patient / service provider confidentiality agreements obtained at the initiation of service.
Happy Future Centre uses a variety of security measures to protect against the loss, misuse, and alteration of the information in our possession. Happy Future Centre makes every reasonable effort to ensure that this personal information is maintained in a secure environment. In the case of financial information exchange we use industry-standard, SSL (Secure Socket Layer) encryption. Data is supported in-house on internally maintained servers and are protected by multi-level security including firewalls, the latest anti-virus software, and password protected access to patient data.
Happy Future Centre has appointed a Privacy Officer to oversee, monitor and report all patient privacy issues and concerns. If you have any questions regarding this privacy statement, our business practices, or your dealings with us, please feel free to contact the Privacy Officer at:
Attention to: Privacy Officer
208 Bloor Street East Suite # 904
You may also contact the Ontario Information and Privacy Commissioner at (416)326-3333.